Return & Refund Policy

We want you to be satisfied with your order. If you have any concerns about a product you received, please contact our customer service team before returning the item.

Return Period

Return requests should generally be submitted within 30 days of delivery.

The product should be unused and kept in its original condition. Original packaging, accessories, and included parts should be retained whenever possible.

Return Request

Please contact us before sending an item back:

Email: linettegisondi@gmail.com

Please include your order number, the item concerned, and the reason for your return request.

Our team will review the request and provide the appropriate instructions.

Refunds

Returned products may be inspected after receipt.

If the return is approved, the refund will generally be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Damaged or Incorrect Products

If your order arrives damaged, defective, incomplete, or different from what you purchased, please contact us promptly. We may request photographs or additional information.

Return Shipping

Unless the return results from a defective product, damaged delivery, or an error on our part, return shipping costs may be the customer's responsibility.

Customer Support: linettegisondi@gmail.com